General Manager
Company: Gold's Gym - Laward Fitness, Inc.
Location: Daytona Beach
Posted on: January 29, 2025
Job Description:
Benefits:
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
- Wellness resourcesPosition OverviewThe General Manager is
responsible for effectively managing all facets of their gym,
including, but not limited to hiring, training, development of team
members and overall gym operations. This includes delivering
excellent customer service to our members while role-modeling the
organization's values and culture.We Offer
- Competitive pay
- Training programs
- Employee discounts and perks
- Promotion opportunities
- Fitness-minded workplace culture
- Certification discounts (NASM, ACE, ISSA, or NCCA accredited
equivalent)
- Plus, additional perks!Member Experience Responsibilities
- Deliver exceptional gym member experience
- Oversee member experience within the gym and lead by
example
- Provide and maintain the highest level of customer service to
our members
- Make effective decisions regarding customer service issues to
provide a positive member experience
- Ensure our members receive the best fitness experience by
walking the gym floor and assisting members when needed
- Manage member feedback of the gymTeam Member Experience
Responsibilities
- Deliver exceptional team member experience
- Hire, train and schedule all gym-level staff
- Train and develop front desk team members and/or frontline team
members regarding all standard operating processes involving member
acquisition and onboarding
- Manage and evaluate the performance of all gym team
members
- Oversee team member bi-weekly payroll to ensure all missed
punches are corrected and submitted on time with payroll signed off
by indicated deadlineGym Management Responsibilities
- Facilitate and monitor company-wide initiatives
- Ensure facility is clean and operationally sound & assist in
organizing weights and inspecting equipment to ensure it is in
working order
- Effectively manage the operations of the gym, including
managing gym-controllable inventory and assets
- Be an ambassador of your gym by promoting and staying aware of
your gym's social media and digital presence
- Understand budgeting, inventory, payroll, labor management, and
facilities maintenance
- Have business acumen that includes an understanding of the
competitive landscape and community around the gym
- Stay aware of all job postings for your gym, and ensure
interviews are performed on a consistent basis to prevent any open
positions in operations or fitnessQualifications
- Fitness industry experience required
- Promotionally-oriented and have the ability to direct sales
through company required outreach programs
- Strong customer service orientation with proven results
- Understanding of performance metrics including P&L,
revenue, budgeting, inventory, payroll, cost controls and
facilities maintenance
- Excellent verbal and written communication skills
- Open, participative leadership style and drive for
excellence
- Strong work ethic, integrity, and professional demeanorAbout
Gold's GymWhat started out in 1965 as a small gym in Venice Beach,
California has since become the most well-known and traditional
fitness company in the world -- Gold's Gym. Over the last 55 years,
Gold's Gym has developed into a global brand with over 600
locations spanning 6 continents. Bodybuilding greats such as Arnold
Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the
original Gold's Gym, which went on to become the most legendary gym
in the world. In the fitness industry, the brand enjoys cult status
and universal appeal with 96% aided brand awareness.
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Keywords: Gold's Gym - Laward Fitness, Inc., Gainesville , General Manager, Executive , Daytona Beach, Florida
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