IT Operations Technician

Company: VirtualVocations
Location: Jacksonville
Posted on: November 1, 2024

Job Description:

A company is looking for an IT Operations Technician to provide Tier 1 support in a 24x7 enterprise environment.

Key Responsibilities

Monitor IBM I-Series and Z-Series production environments and respond to system messages
Process batch cycles and execute batch restarts according to established procedures
Monitor and ensure successful client data file transmissions across various platforms

Required Qualifications

2+ years of experience in an IT Operations position with mainframe consoles and file transmissions
2+ years of experience with JCL, CA7, Control-M, and IBM Mainframe Consoles
Experience with ITIL ticket systems, BMC Remedy, and/or ServiceNow
Experience in IT support-oriented environments with established SLAs
Bachelor's degree in computer science, IT, or a related field, or equivalent experience

Keywords: VirtualVocations, Gainesville , IT Operations Technician, Professions , Jacksonville, Florida

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