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Care Advisor

Company: VirtualVocations
Location: Jacksonville
Posted on: October 16, 2024

Job Description:

A company is looking for a Care Advisor (Payer) to assist with caregiver search and support for families.



Key Responsibilities

Guide members through the caregiver search journey with exceptional communication
Provide ongoing support after caregiver hire to ensure satisfaction
Document interactions accurately in the electronic health record system


Qualifications

High school diploma or equivalent required
Some college-level coursework preferred
At least one year of experience in a productivity-based customer service role or call center environment, or a minimum of two years in a customer service environment
Previous healthcare experience preferred

Keywords: VirtualVocations, Gainesville , Care Advisor, Other , Jacksonville, Florida

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