Executive Steward
Company: Disability Solutions
Location: Orlando
Posted on: October 9, 2024
Job Description:
At Loews Hotels at Universal Orlando, our team members get to
make a difference and have fun every day. Our world-class team
brings to life the incredible, award-winning hotels located at
Universal Orlando Resort.Named one of Central Florida's Top
Workplaces and one of America's Best-in-State Employers by Forbes,
we are committed to our "power of we" culture.Are you looking for a
place where you can bring your authentic self to work every day and
be able to connect, engage and delight?
- We offer excellent benefits and perks including one free meal
per shift and free theme park access.
- We have a dynamic culture that makes every day interesting,
challenging, fulfilling and fun.
- We embrace diversity at our core and offer the opportunity for
all team members to reach their potential.
- We invest in training and development opportunities for all
team members.
- We promote social responsibility by being a good neighbor in
the community.
- We care for you, just as we care for others.About Loews
Portofino Bay HotelJoin the team at this Italian-inspired hotel
that is a re-creation of the seaside village of Portofino, Italy.
Job Specific
- Maintains Steward Department staffing levels so as to provide
for optimal performance and delivery of superior service
- Ensures maintenance of all food and beverage areas and
equipment to the highest level of sanitation and quality
- Develops/approves departmental budgets, forecasts and
schedules
- Responsible for smooth, efficient, cost effective operation of
steward operations to include labor management, supervision of all
aspects of work performed, inventory control, product
selection
- Communicates daily with Chef, Area Sous Chef , Banquet Chef and
Outlet and Banquet Managers to obtain/provide information regarding
current status of daily activities/functions and upcoming
events
- Establishes par levels for, and maintains control over food and
beverage china, glass, silver, cookware and service equipment
inventories so as to support forecasted activities without
experiencing shortages or excessive inventory situations
- Approves department storeroom/purchase requisitions, ensures
that operational cost are kept within forecasted budgetary
guidelines
- Reviews/maintains daily payroll report/records, maintaining
labor cost within established budgetary limits
- Establishes and ensures adherence to departmental and Loews
Hotels guidelines, policies and procedures
- Interviews, selects, trains, appraises, coaches, counsels and
disciplines personnel according to Loews Hotels standards
- Follows New Hire Training and ongoing Star Service Competency
program in accordance with hotel policy
- Evaluates individual employee performance, determines areas in
need of improvement, or requirements for advancement, establishes
goals, objectives and training needs required to achieve same
- Attends required hotel meetings to keep abreast of in-house
activities/promotions and events; maintain communications with
other departments throughout the hotel
- Conducts departmental meetings as required to communicate
effectively with all stewarding personnel to ensure that they are
kept current with pertinent hotel information and activities
- Evaluate changes in guest needs, the hotels guest mix and
industry competitive set, to recommend appropriate product/service
and operational changes necessary to ensure guest and employee
satisfaction, while maintaining market dominance and exceptional
financial performance
- Other duties as assignedGeneral
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems
and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and
fellow employees
- Executes emergency procedures in accordance with hotel
standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and
work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming
standardsQualifications
- Associates or higher degree in Food Service Management,
Hospitality or equivalent
- Five to seven years Steward/Kitchen Management experience in
large, multi outlet, convention Hotel
- Thorough knowledge of food and beverage planning and production
procedures
- Ability to develop and maintain effective operating and control
processes designed to attain maximum operating efficiency, while
ensuring adherence to established guest service and governmentally
mandated criteria
- Effective management, leadership, organizational and
communication skills
- Ability to work flexible schedule to include weekends and
holidays
Keywords: Disability Solutions, Gainesville , Executive Steward, Other , Orlando, Florida
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